BI-WAY

Safe and Friendly

Two-Way Conversation Through Glass Barrier

The Bi-Way system solves the communication problem between people on both sides of security glass partitions. The built-in duplex controller switches the speech direction to permit natural two way conversation in varying noise levels on either side of the counter without push buttons.

System

The Bi-Way system provides a safe, hygienic, efficient and comfortable working environment for counter personnel and makes normal conversation and personal service possible while maintaining security. The Bi-Way consists of an operator's unit with built-in microphone, loudspeaker and four function buttons, and two loud speakers and a microphone to be mounted at the public side. The installation is easy and flexible. The operator's unit can be free standing, wall or flush mounted. The loud speakers can be mounted to the glass, wall or desk on both sides of the public stand. The small multi-directional microphone with cable is mounted on the glass partition.

Accessories

A variety of accessories are available to tailor the Bi-Way to local requirements. A goose-neck microphone can be mounted to eliminate extreme ambient noise, a handset or headset with microphone can be used to eliminate noise or for private conversations. A flush-mount frame should be used for built-in mounting and standard loudspeakers may be substituted by a flush mount type. A hearing aid amplifier and radiator loop pad can be added to serve hearing disabled customers.

Operation

Normally you just turn the Bi-Way operator's unit on, adjust the sound to a convenient level and wait for the first customer. In addition to the on/off switch you can set the unit in "stand-by". This will minimize the ambient noise from the public side in waiting periods. A "Push-to Talk" button will increase the sound at the public side to compensate for ambient noises, to attract attention or to serve people with reduced hearing. If a goose-neck microphone is mounted, you can toggle between this and the built-in microphone.

Application

Bi-Way has many applications: Where there is a danger of robbery or violence like banks, post offices, ticket offices, cashier windows, gas stations or offices for social services. Where security has to be maintained like passport controls, foreign offices, embassy receptions, guarded entrances and police stations. Where health issues exist such as hospitals and medical centres.

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